These general terms and conditions regulate the use of the website ARTEBEL with VAT number BE0469560271 and its address at Wollestraat 26, 8000 Brugge Belgium.

The general terms and conditions also apply whenever a price quote or order is placed through the Artebel webshop http://www.artebel.be.

Users may view and print the information on the website http://www.artebel.be freely for personal use but under no circumstances for commercial purposes.

When placing an order, accepting the general terms and conditions is required. If you place an order, you declare your knowledge of the general terms and conditions of Artebel and accept these. The general terms and conditions are always available and can be consulted via the website. If one of these general terms and conditions for any reason would not be legally valid, the remaining general terms and conditions remain fully applicable. What is not expressly provided in these general terms and conditions shall be governed by the provisions of Belgian law. Merchants that want to place an order for professional purposes must inform themselves by contacting Artebel.

Artebel reserves the right to refuse orders in case of serious suspicion of abuse of rights or bad faith, strongly suspected unacceptable commercial purposes for Artebel or depletion of the stock of a particular item.

The prices listed on the website are correct at the time of the order. All prices include 21% VAT. Payment should be made in advance of the delivery and is done through the following payment options: Bank transfer.

After the system accepts the aforesaid order, Artebel confirms the order to the buyer by e-mail.

Delivery is currently only possible in EUROPE. The delivery of the ordered item is delivered at the address specified by the customer in Europe. The selected delivery option can affect the delivery time and price. The delivery period commences only upon receipt of payment, even if paid by bank transfer. Artebel is not liable for any delay or failure of delivery by fault of the carrier or through the agency of the supplier.

The consumer has the right to notify Artebel that he abandons the purchase without fine and without giving a reason and this within 14 calendar days from the day following the delivery of the goods. A return is only accepted if the item is clean and undamaged and is in the original packaging with the original tags and labels. The item must be returned to the following address:
Artebel, Wollestraat 26, 8000 Brugge Belgium. On his return the customer is responsible for shipping as well as for the costs of it.

Artebel is committed to high product quality. Unfortunately, however, it can occasionally happen that individual products do not meet our high standards. Should this be the case for any of your articles, then we want to apologize for the inconvenience in advance.

If you have a complaint, report it to our customer service artebel@telenet.be. This concerns only goods that you bought in the Artebel online shop.
Guidelines for complaints: The following complaints we unfortunately we can not accept: Shrunken goods - Discolored goods from not respecting the washing instructions - Stains - Damage from not respecting ironing instructions etc. Any problem, defect or damage relating to the delivery of a product must be reported within seven days via e-mail artebel@telenet.be

The final confirmation of the order by the customer implies acceptance of the order at the stipulated price. The ratification by the customer counts as signature and express acceptance of all their transactions via the website.

The website of Artebel is intended to provide general information about our products and activities. Artebel has the right to suspend fully or partially the website at any time for maintenance, updating or any other reason, even without prior warning.

Artebel reserves the right to gather customer data for internal use, both directly by collecting the data specified by the customer at registration and / or order and indirectly by example. the use of cookies, newsletter subscription or orders. The customer has, in accordance with the Belgian Law of 8 December 1992 on the Protection of Privacy, the right to view, modify and/or delete her/his information at any time if she/he wishes to do so and also has the right not to receive information from Artebel. For more information the customer can contact customer support at artebel@telenet.be

All information and photo’s on the website are the exclusive property of Artebel and are copyrighted. Users who have their own website, even for personal use, that want to set up a automatic link to the Artebel website home page, must explicitly ask permission from Artebel.

This agreement is subject to the provisions of Belgian law. In case of dispute only the seat of the district of Brugge is qualified.

Company Information
Artebel bvba
Wollestraat 26
8000 Brugge
Email: artebel@telenet.be
Tel.: +32 (0) 50 33 56 75
VAT: BE0469560271